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Last Updated: 09 September 2026
Thank you for using Nimai Bandhu Das Store, an online educational and digital-content platform owned and operated by Niraj Kumar under the brand name “Nimai Bandhu Das”.
Our Store, available at https://store.nimaibandhudas.com, may offer eBooks, courses, webinars, workshops, study materials, audio content, recorded sessions, digital resources, memberships, programs, and other digital or educational Offerings.
Because our Offerings are primarily digital or electronically delivered, returns in the traditional physical sense generally do not apply. Refund eligibility depends on the type of Offering, whether access or delivery has occurred, the circumstances of the request, the applicable Offering-specific terms, and applicable law.
Please read this Return & Refund Policy carefully before purchasing any Offering.
This Return & Refund Policy explains our general practices regarding cancellations, returns, refunds, and related requests for Offerings purchased through Nimai Bandhu Das Store.
Because digital Offerings can generally be accessed, downloaded, streamed, or delivered electronically, purchases are generally final once the relevant digital access or delivery has been provided, except where a refund is expressly available under this policy, the specific Offering terms, or applicable law.
Different Offerings may have different refund conditions. Any Offering-specific refund terms displayed before or during purchase will also apply to that Offering.
This policy may apply to the following types of Offerings:
Unless an Offering-specific refund policy states otherwise, paid digital Offerings are generally non-refundable once access has been provided, the digital content has been delivered, downloaded, streamed, or otherwise made available for use.
However, we may consider refunds or other appropriate remedies in cases such as duplicate purchases, incorrect delivery, material technical problems, failure to provide the purchased Offering, or other circumstances where a refund or remedy is required under applicable law.
eBooks, PDFs, study materials, worksheets, guides, and other downloadable resources are delivered electronically.
Once the applicable digital product has been delivered, accessed, or downloaded, it generally cannot be physically returned and the purchase is generally non-refundable, except as provided by this policy, the applicable Offering terms, or applicable law.
If you accidentally purchase the same digital product more than once, please contact us.
After verifying that the same Offering was purchased multiple times by the same customer, we may refund the duplicate purchase.
If you receive a digital product that is materially different from the product you purchased, please contact us.
After verification, we may provide the correct product or, where appropriate, issue a refund.
If you are unable to access or download a purchased digital product because of a technical problem with our Website, delivery system, or applicable service, please contact us.
We will make reasonable efforts to resolve the problem and provide reasonable access to the purchased product.
If we are unable to provide reasonable access within a reasonable period, we may offer a refund or another appropriate remedy.
Course purchases are generally non-refundable once course access has been provided, unless a specific course page states otherwise or a refund is required under applicable law.
Refunds will generally not be provided merely because:
If you experience a genuine technical problem preventing reasonable access to a purchased course, please contact us so that we can attempt to resolve the problem.
Where a course includes a specific money-back guarantee or other course-specific refund arrangement, the terms of that guarantee will apply to that course.
Refund eligibility for live webinars and workshops may depend on the specific Offering terms displayed at the time of registration.
Unless otherwise stated, refunds may generally be considered where:
Refunds will generally not be provided simply because you are unable to attend a scheduled session, unless the relevant Offering terms provide otherwise.
Where a recording or replay is offered as an alternative to attending live, we may provide access to the recording instead of a refund, where appropriate and where permitted by the Offering terms.
Recorded sessions, audio content, replays, lectures, and similar digital content are generally non-refundable once access has been provided.
If the purchased content is unavailable, materially incorrect, or affected by a technical problem that prevents reasonable access, please contact us.
We will make reasonable efforts to restore or provide access. If we are unable to provide reasonable access within a reasonable period, we may offer a refund or another appropriate remedy.
Memberships may be offered on a recurring or fixed-term basis.
If a membership automatically renews, the applicable renewal terms will be displayed before or during purchase.
You may cancel future recurring membership payments according to the cancellation method made available through the Store or the applicable membership platform.
Unless otherwise stated, cancelling a membership generally prevents future renewal but does not automatically create a refund for the current billing period.
Refunds for memberships may be considered in cases such as duplicate charges, unauthorized transactions, material failure to provide the purchased membership benefits, or where required by applicable law.
Programs may contain a combination of courses, live sessions, recorded content, resources, community access, webinars, workshops, or other components.
The refund conditions for a specific program may be stated on its sales or registration page and will apply in addition to this general policy.
If no program-specific refund terms are provided, refunds will generally be handled according to the nature of the individual components and the general principles described in this policy.
Depending on the circumstances, we may consider a refund where:
Unless otherwise stated or required by applicable law, refunds will generally not be provided merely because:
Nothing in this section limits any rights or remedies that cannot legally be excluded or restricted under applicable law.
If you believe that a purchase was made using your payment method without your authorization, please contact us as soon as possible.
We may investigate the transaction and work with the applicable payment provider, including Razorpay, to determine the appropriate action.
Where appropriate, we may request information necessary to verify the transaction and prevent fraudulent activity.
If you believe you are eligible for a refund, please contact us as soon as reasonably possible after the issue occurs.
Your refund request should include:
Please submit refund requests by email:
We may request additional information reasonably necessary to verify your purchase and assess your request.
Refund requests are reviewed individually based on the circumstances, applicable Offering terms, this policy, and applicable law.
We may verify:
Submitting a refund request does not automatically guarantee a refund.
If we approve a refund, we will generally initiate the refund using the original payment method where reasonably possible.
The time required for the refund to appear in your account may depend on your bank, card issuer, UPI provider, Razorpay, or another payment service provider.
We are not responsible for delays caused by third-party financial institutions or payment processors after we have initiated the refund.
If you contact us before an Offering has been delivered or access has been provided, we may be able to cancel the purchase and issue a refund, provided that the transaction has not already been fulfilled and subject to applicable law.
Once digital access or delivery has been provided, cancellation may no longer be possible except where otherwise stated in the Offering terms, this policy, or applicable law.
If your payment appears to have failed but your account was nevertheless debited, please contact us with the relevant transaction or payment reference.
We will verify the transaction with the applicable payment provider.
If payment was received but the Offering was not successfully delivered or access was not provided, we will take reasonable steps to either fulfill the order or process an appropriate refund.
Before initiating a chargeback or payment dispute with your bank or payment provider, we encourage you to contact us so that we can attempt to resolve the issue.
We reserve the right to provide relevant transaction, order, access, and communication information to the applicable payment provider, bank, or financial institution when responding to a disputed transaction.
This does not limit any rights you may have under applicable law.
Offerings purchased using promotional offers, coupons, discounts, special pricing, bundles, or other promotional arrangements remain subject to this Return & Refund Policy unless specific promotional terms state otherwise.
A discount or promotional purchase does not automatically create a separate right to a refund.
Where a refund is approved, the refund will generally relate to the actual amount paid for the applicable purchase, subject to applicable law.
Free eBooks, free courses, samples, promotional downloads, bonuses, complimentary sessions, and other free resources are not eligible for monetary refunds because no purchase price was paid for those resources.
Where a free or complimentary resource is provided as part of a paid purchase, the availability of that resource does not necessarily determine the refund eligibility of the primary paid Offering.
Where multiple Offerings are sold together as a bundle or package, the refund terms displayed for the bundle or package will apply.
Unless otherwise stated, a refund for an individual component of a bundle may not be available after the bundled content has been accessed or delivered.
We reserve the right to refuse refund requests where we reasonably believe that the refund process is being abused, including:
Any such action will be taken subject to applicable law.
Our Store primarily provides digital and electronically delivered Offerings.
Therefore, you generally do not need to ship, mail, or physically return an eBook, course, audio file, recording, study material, or other digital Offering to us.
If you experience a problem with an Offering you purchased, please contact us so that we can attempt to resolve the issue.
This Return & Refund Policy explains our standard refund practices and does not exclude, restrict, or limit any consumer rights, statutory rights, or remedies that cannot legally be excluded or limited under applicable law.
Where applicable law provides you with a right to a refund, cancellation, replacement, repair, access, or another remedy that is inconsistent with this policy, the applicable law will prevail.
We may update this Return & Refund Policy from time to time to reflect changes to our Offerings, business practices, payment methods, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically to remain informed about our refund practices.
If you have any questions regarding this Return & Refund Policy, or if you would like to request a refund, please contact us:
Nimai Bandhu Das Store
Owned and operated by Niraj Kumar
Brand: Nimai Bandhu Das
B-121, Shyam Kunj, Goyla Extension
New Delhi – 110071, India
Email: nimaibandhudas@gmail.com
Website: store.nimaibandhudas.com